For the safety of animals, staff and other patrons ALL cats must be brought into the clinic in a SECURE, HARD-CASE CAT CARRIER ONLY. No boxes, cardboard crates, dog crates, purses, tote bags, hampers, leashes, etc…. NOTHING BUT A DESIGNATED HARD-CASE CAT CARRIER. The cat will not be admitted or seen in an improper carrier. You will be turned away or charged a fee if we need to transfer the cat to one of ours (depends upon availability of clinic carriers). ONE (1) CAT PER CARRIER. Cat drop off is at 7:00 am for cats with a prepaid appointment. Late arrivals may be turned away. Please allow a minimum of 20-40 minutes for the admission process. Cat discharge is at 4:00 pm on the same day of surgery. The clinic reserves the right to adjust these times due to volume, weather, etc. Thank you!
HEALTH CONCERNS: READ BEFORE MAKING APPT.
ALL CATS MUST HAVE PROOF OF RABIES (Rabies Certificate, NOT the tag) AT SURGERY TIME OR SHOT WILL BE GIVEN/CHARGED FOR PER CT STATE LAW. (There is no extra charge for the core vaccines!)
If your pet is showing any signs of illness or injury, such as but not limited to, coughing, sneezing, runny eyes or diarrhea he or she will be declined for surgery We cannot accommodate sick animals and a sick animal in the clinic puts ALL the other animals in DANGER. Do not bring a sick animals to the clinic, please reschedule.
Any animal who requires extra time on the surgery table due to age, preexisting surgical discoveries, weight, or any complications during surgery will be charged accordingly.
NO Extra charge for pregnant cats!
New HOPE Clinic recommends, for the health and safety of your cat/kitten, that your pet be inoculated for all infectious feline diseases a minimum of four(4) weeks prior to your appointment at New HOPE. We can provide your pet with boosters and / or rabies vaccines upon request.
Our current Surgical Schedule is Mondays/Tuesdays/and Fridays (most weeks). Please review Drop-Off/Pick-Up and Before/After Care pages
All appointments MUST be pre-paid. Thank you!