WE NOW REQUIRE FULL PAYMENT AT THE TIME OF SCHEDULING. We cannot schedule any appointment without receiving full payment. If you cancel or do not come to your appointment, you will be refunded 80% of the payment and 20% will be kept as a cancellation/no show fee. If you are unable to make your appointment please notify us as soon as possible (email or call us, please leave a message if necessary. We are not in the office everyday). We will reschedule your appointment if you give us 48 business hours (Monday-Friday) notice.
Our current Surgical Schedule is Tuesdays/Thursdays/Fridays but please call us to verify since it does change due to our Dr.’s schedule. We are generally booked out 2-4 weeks.
We must speak with you in order to book an appointment. We are trying hard to live answer all calls but if you get our voice mail, PLEASE leave us a message! Please understand that we are passing the savings on to you, and operating with a very small administrative staff.
If you are calling for info ONLY please know that most questions are addressed and answered here, on our website! Thank you!
If for any reason you are unable to come to your appointment, please call us as soon as possible. We will reschedule your appointment if you notify us at least 48 business (Monday-Friday) in advance. If you do not notify us, if you are a ‘no-show’, or if you decide to cancel your appointment, 20% of your payment will be kept as a cancellation/processing fee and 80% will be refunded.
Please take a few moments to review the applicable pages below BEFORE calling us. By supporting our clinic you too are part of the solution to end over-population and the needless suffering of homeless animals.
ALL PRICES AND GUIDELINES ON THIS SITE ARE FOR YOUNG, HEALTHY ANIMALS WITH NO MEDICAL ISSUES (such as but not limited to: over/under weight, multiple litters/heat cycles, Brachicephalic breeds, skin/immune/neurological issues, etc). Our clinic does not have the equipment or time to address any other medical concerns your pet might have.
If upon admittance to the clinic any pre-existing conditions/injuries/illneses are discovered or disclosed, prices will be adjusted or a refusal to perform the spay/neuter surgery that day may be issued. We try our best to provide services for every animal that comes to us however we will not take unnecessary risks! New HOPE Clinic looks forward to spaying/neutering your animals! Thank you!
The Clinic is located at: 214 Canal St. Unit #1, Plantsville, CT 06479.
Ph: 860-620-0325 FAX: 860-620-0359